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Installing the Produce8 Desktop Agent via JAMF (MacOS)

This guide walks you through deploying the Produce8 Desktop Agent to MacOS devices using JAMF Pro. Follow these steps to upload the installer, configure a script containing your Account ID, and create a deployment policy.

Before You Begin

Make sure you have:

  1. The latest Produce8 Desktop Agent PKG
  2. Your Produce8 Account ID
  3. Admin access to JAMF Pro
  4. Any required antivirus/endpoint protection exclusions in place

    → See: Antivirus & Endpoint Protection Whitelisting Guide

 

Deploying the Produce8 Desktop Agent

1. Download the Agent Installer

Download the latest MacOS Agent PKG from:

📎 Download Links

 

2. Upload the PKG to JAMF

  1. In JAMF Pro, go to:
    Settings → Computer Management → Packages


  2. Click New, and upload the PKG under the Filename section.
    The display name should autofill; if not, enter one manually.



3. Create a Script to Generate the Account Properties File

  1. Go to Settings → Computer Management → Scripts



  2. Click New and give your script a display name
    Example: [PROD] Create Account Props File


     
    #!/bin/bash

    ACCOUNT_ID=ACCOUNT_ID_HERE
    CONFIG_FILE_DIR="/Users/Shared/Produce8-Agent"

    mkdir $CONFIG_FILE_DIR
    echo "account.accountId=$ACCOUNT_ID" > "$CONFIG_FILE_DIR/account.properties"
  3. Go to the Script tab
  4. Set Mode to: Shell/Bash
  5. Paste the following script (replace ACCOUNT_ID_HERE with your real ID):
  6. Click Save

 

4. Create a Deployment Policy

  1. Navigate to: Computers → Policies
  2. Click New and give the policy a name

  3. Under Packages, click Configure and select the PKG you uploaded
  4. Under Scripts, click Configure and select the script you created

  5. In the Scope tab, add the target devices
  6. Click Save

The policy will run automatically based on your configured triggers or immediately if run manually.

 

Deploying the Produce8 Desktop App (Optional)

If you also wish to deploy the optional Desktop App:
  1. Download the Desktop App PKG
  2. Upload it as a Package in JAMF
  3. Create a policy with the PKG assigned
    (No script required for the Desktop App)

 

Next Steps

Once deployed:

  1. The Agent will begin collecting device activity
  2. Anonymous User profiles will appear under Account Health → Anonymous Users
  3. Users may optionally claim their profiles to become Known Users


If you need help validating installation:

→ General Troubleshooting: Verifying Agent and Desktop App Installation