Automatic User Discovery

Automatic User Discovery helps identify and onboard users across systems where the Produce8 Desktop Agent has been deployed. It simplifies the process of connecting individuals to their data—even before they’ve signed in.

What Is Automatic User Discovery?

When enabled, Produce8 will automatically create anonymous user profiles on any device where the Desktop Agent is installed. These profiles represent people actively using the system who haven’t yet logged into the Produce8 app.

Once a user logs into the Produce8 Desktop App, they’ll automatically “claim” their anonymous profile—linking their identity to their activity history on that device.

Admins and account owners can view all anonymous profiles in the User Management section. Each anonymous user is labeled based on the local system user (e.g., the computer login name), making it easier to recognize and manage them.

How It Works

To use Automatic User Discovery:

• ✅ Run the MSI installer with the accountId parameter

• ✅ Ensure Automatic User Discovery is enabled in your Account Settings

One the setup is complete and the setting is enabled: 

1. An anonymous user will be created for each active system user on any device where the agent is deployed. 
2. These users appear in the User Management section as unnamed profiles until claimed.
3. When a user signs in through the Desktop App, their profile is linked and personalized. 

🔒 Note: This feature only create anonymous profiles. To begin collecting activity data for them, you must also enable Anonymous Data Collection in your account settings.

How to Enable It

To enable Automatic User Discovery:

1. Select your user icon in the bottom-left corner of the Produce8 Web App.
2. From the menu, choose Account Settings.
3. On the General page, scroll down to Automatic User Discovery.
4. Toggle the setting to On.
   
   
   

When enabled: 

• An anonymous user will be created on any new device where the agent is deployed.
• If disabled, the agent can still be installed, but no users will be created until they sign in manually.

How Users Claim Their Profile

If an anonymous user has been created, they can claim their profile by signing in through the Produce8 Desktop App.

This will:

• Link their login identity to the anonymous profile linked to a system user. 
• Allow them to view their insights and interact with their data.
• Preserve their activity history (as long as Anonymous Data Collection is enabled)

⚙️ The Desktop App and the data collection agent can be deployed separately if needed. 

FAQ

What's the difference between Automatic User Discovery and Anonymous Data Collection?

• User Discovery creates an anonymous profile linked to a system user.
• Anonymous Data Collection determines whether activity is collected for those profiles.

Both settings must be enabled to automatically collect and later assign data to users who haven't logged in yet.

Can users be onboarded later?

Yes. Admins can deploy the agent first to begin discovery, then onboard users later by having them sign in via the Desktop App.

Where to anonymous users appear?

In the User Management section, listed with their system username until claimed.