An overview of the types of data that Produce8 collects and logs.
Produce8 collects user interactions with the applications that have been configured for reporting in your account as well as call and meeting information through 3rd party integrations.
App Usage
On both desktop and in the browser, we collect session data with the apps which have been configured in your account. Each interaction with an app is recorded as a session activity with the following fields.
An activity record in isolation could not be used to determine who used an application but would need to be correlated with the reference data which stored in a separate data store and is only unified on demand by application APIs to serve user requests.
Field |
Description |
Use |
---|---|---|
User Id |
The Produce8 User Id of the authenticated user. |
Use to associate an activity to a user |
Application Id |
The Produce8 Application Id of the application being used |
Used to organize activities and provide metrics on app utilization |
Start Time |
The time the activity started |
|
End Time |
The time the activity ended |
|
Platform |
Whether the activity happened on a desktop app or web browser |
Used to report on the different platforms being used per application |
Calls
Calls made on calling platforms we support (Zoom, MS Teams, Slack) are recorded if the user has approved their data integration. The following information is recorded.
Field |
Description |
Use |
---|---|---|
User Id |
The Produce8 User Id of the authenticated user. |
Use to associate a call to a user |
Application Id |
The Produce8 Application Id of the application being used |
Used to organize calls and provide metrics on app utilization |
Start Time |
The time the user joined the call |
used to calculate the time the user was in the call |
End Time |
The time the user left the call |
used to calculate the time the user was in the call |
Meetings
If a user has approved calendar sharing, meetings on their calendar are recorded. The following information is stored.
Field |
Description |
Use |
---|---|---|
User Id |
The Produce8 User Id of the authenticated user. |
Use to associate a calendar events to a user |
Meeting Start Time |
When the meeting was scheduled to start |
Used to measure the time a user spent in meetings |
Is Repeating |
Whether or not the meeting is scheduled as a recurring event |
Used to report on various types of meetings within an account |
Meeting End Time |
When the meeting was scheduled to end |
Used to measure the time a user spent in meetings |
Number of Attendees |
How many people were invited to the meeting |
Used to calculate total people who attended the meeting to calculate account level stats |
Title |
The meeting title |
Used to help a user better understand their meetings over time |
Is Organizer |
Whether or not the user was the meeting organizer |
Used to measure meeting creation stats |
Calendar Id |
The id of the calendar this meeting belongs to on the system of record (Microsoft or Google) |
Used to ensure that only meetings from tracked calendars are recorded in Produce8 |