What Data does Produce8 Collect?

An overview of the types of data that Produce8 collects and logs.

Produce8 collects user interactions with the applications that have been configured for reporting in your account as well as call and meeting information through 3rd party integrations. 

App Usage

On both desktop and in the browser, we collect session data with the apps which have been configured in your account. Each interaction with an app is recorded as a session activity with the following fields. 

An activity record in isolation could not be used to determine who used an application but would need to be correlated with the reference data which stored in a separate data store and is only unified on demand by application APIs to serve user requests.

Field

Description

Use

User Id

The Produce8 User Id of the authenticated user.

Use to associate an activity to a user

Application Id

The Produce8 Application Id of the application being used

Used to organize activities and provide metrics on app utilization

Start Time

The time the activity started

 

End Time

The time the activity ended

 

Platform

Whether the activity happened on a desktop app or web browser

Used to report on the different platforms being used per application

Calls

Calls made on calling platforms we support (Zoom, MS Teams, Slack) are recorded if the user has approved their data integration. The following information is recorded.

Field

Description

Use

User Id

The Produce8 User Id of the authenticated user.

Use to associate a call to a user

Application Id

The Produce8 Application Id of the application being used

Used to organize calls and provide metrics on app utilization

Start Time

The time the user joined the call

used to calculate the time the user was in the call

End Time

The time the user left the call

used to calculate the time the user was in the call

Meetings

If a user has approved calendar sharing, meetings on their calendar are recorded. The following information is stored.

Field

Description

Use

User Id

The Produce8 User Id of the authenticated user.

Use to associate a calendar events to a user

Meeting Start Time

When the meeting was scheduled to start

Used to measure the time a user spent in meetings

Is Repeating

Whether or not the meeting is scheduled as a recurring event

Used to report on various types of meetings within an account

Meeting End Time

When the meeting was scheduled to end

Used to measure the time a user spent in meetings

Number of Attendees

How many people were invited to the meeting

Used to calculate total people who attended the meeting to calculate account level stats

Title

The meeting title

Used to help a user better understand their meetings over time

Is Organizer

Whether or not the user was the meeting organizer

Used to measure meeting creation stats

Calendar Id

The id of the calendar this meeting belongs to on the system of record (Microsoft or Google)

Used to ensure that only meetings from tracked calendars are recorded in Produce8