How to Deploy Without Creating Anonymous Users

Step-by-Step Instructions

1. Install the Desktop App via RMM (optional)

The desktop app is not required for all deployments but can be installed alongside the Agent for convenience.

2. Install the New Browser Plugin via RMM

Deploy the Produce8 browser extension to ensure browser-based activities are captured.

3. Install the Produce8 Agent via RMM

• Important: Do not include the accountId parameter during deployment.
• This ensures the Agent installs correctly without auto-assigning it to an anonymous user.

💡 Tip: If you need help finding your deployment scripts, see How to Find Deployment Scripts in Produce8

4. Activate the Agent for the Logged-In User

After installation, have the user log in to Produce8 in one of two ways:

• Option 1: Open the Produce8 web app, if you're already logged in you should see a banner prompting you to 'Activate' the agent
• Option 2: Login to either the desktop app or web app, this should automatically activate your desktop agent 

Logging in through either method automatically activates the Agent for that user.

5. Confirm Agent Activation

Once logged in, you'll see a banner at the top of the page indicating:

"The Produce8 Desktop Agent is running but has no user identified-do you want to activate data collection for you?"

Click Activate My Agent to complete setup.

6. Allow Time for Data to Sync

It can take up to 15 minutes for activity to begin appearing in the Produce8 dashboard after activation.